Once we receive your order, we will email you the exact measurements and will ship the item only after receiving your confirmation.
Please make sure to respond to our email as soon as possible so we can ship it ASAP. We would cancel the order 5 days after we receive no response from the customer. Please note that Indian Garments can vary in size depending upon the manufacturer. It is always advisable to contact us before ordering if you are not sure on which size to order.
It is our store policy to not ship any item until we receive a confirmation regarding the measurements as that would save a lot of hassle for our customers and to us as well in terms of shipping the items back n forth.
We ship via USPS and most orders will ship either the same day or the next business day (upon receiving your confirmation regarding the measurements).
We make every effort to keep a good stock of all the items on our site. Occasionally, there could be an Inventory mismatch and an item may be sold out. If an item you ordered is sold out, we will notify you via email and provide alternate options or issue a full refund.
Free Shipping Policy
Please note that our Free Shipping will only cover for the USPS First Class mail and usually takes between 3-4 business days before it can be delivered. If you need Expedited Shipping, then please contact us and we would send you an Invoice for payment of the additional shipping charges.
We carry only the best and the top quality merchandise and stand by the quality, We truly believe in customer first and we go above & Beyond to make sure you are delighted with every purchase you make from us. your satisfaction is our top priority.
In case of material defect, we will gladly exchange the merchandise. In other cases, you can return/exchange any merchandise within 3 days of receipt of your shipment to a maximum of one time only. A 20% (min $10.00) restocking fee plus S & H will be charged for all returns and exchanges.
To return/exchange a merchandise, please contact us within 24 hours of receipt of shipment to get a Return Approval. Once approved, please make sure to post mark the return shipment within 3 days of receipt.
Always, contact us for any questions you may have regarding the sizing. We usually respond within 1-2hrs on a business day.
In case your ITEMS are RETURNED DUE TO INCORRECT ADDRESS the additional shipping cost will be billed to you.
Original shipping even if an item is shipped with FREE SHIPPING option is deducted from any refund.